GDS Alpha Process Tracker
- Care Analytics use cases and training]
- Care Analytics use cases and training
- Design
- User tracking
- Technology
To measure the impact of decisions/user cases and usage
Create success metrics of this service
| Who | What | Progress | When |
|---|---|---|---|
| NQM | Based on Alpha assessment feedback implement, user tracking within the application, to measure engagement and user journeys | Development work started, on track for delivery | 30.11.21 |
| NQM | Implement visible KPI trackers as management dashboards | Dependent on tracking above - | 31.12.21 |
| TCBC | Review and refine measures | Pending | 31.12.21 |
Identify location of service, training and induction plans
| Who | What | Progress | When |
|---|---|---|---|
| NQM | Will produce consolidated help and training packages in web form. | Most of material available as videos and PPT - currently porting to portal | 30.11.21 |
| NQM | Will create content for 2 hour workshops training to be scheduled as below | Dependent on above | 31.12.21 |
| TCBC | TCBC: to schedule 2 training sessions with end users. Time and location | TCBC to action | 31.12.21 |
| TCBC | identify where the CareAnalytics link reside on internal portal | TCBC to provide inputs and plan meeting to discuss | |
| TCBC | TCBC implement the internal links | Pending above | Tabs |
Identify the decisions that the provision of the data will enable
| Who | What | Progress | When |
|---|---|---|---|
| NQM | Will transfer XLS file of use cases into a consolidated web accessible “product help” file. | Excel summary has been available for many months. Waiting to see if 18/11 decisions change scope. Content will them move into portal https://docs.google.com/spreadsheets/d/1a7hmdM08gD2BMhvlVnWz2o1OqQz3PY83?rtpof=true&authuser=nick%40nquiringminds.com&usp=drive_fs | 30.11.21 |
| Will continue to refine and review with service owners. | Ongoing |
Provide service owner role
| Who | What | Progress | When |
|---|---|---|---|
| TCBC | I think this is done | Complete | DONE |
User testing and design
Recruit specific specialist interaction design input
| Who | What | Progress | When |
|---|---|---|---|
| NQM | NQM will engage internal resources for internal interaction design review (three staff members) - produce internal report | Internal review in progress with development team. Report on track | 30.11.21 |
| NQM | Publish commissioned external interaction design report | Pending action above | 31.12.21 |
Apply recommended user research approaches
| Who | What | Progress | When |
|---|---|---|---|
| Will conduct small group workshops. Will conduct moderated usability testing sessions. | Several meetings each week including stakeholder sessions, waking through detail. | Continuous | |
| Will implement analytics to track user behaviour in the app | Builds on tracking item above | Continuous | |
| TCBC | Will get trialists/users to do use diary approach | Pending | 31.12.21 |
Accessibility roadmap and audit developed
| Who | What | Progress | When |
|---|---|---|---|
| NQM | complete accessibility audit with specific referenced to https://www.w3.org/WAI/WCAG21/quickref/ level A | Work started on on going. On track to complete | 30.11.21 |
| NQM | Produce roadmaps based on this | Pending above | 31.12.21 |
Apply standard for data visualisations
| Who | What | Progress | When |
|---|---|---|---|
| NQM | NQM: will work according to https://style.ons.gov.uk/category/data-visualisation/ with best efforts implementation | Work started on on going. On track to complete | 31.12.21 |
Carebridge analysis
User research undertaken
| Who | What | Progress | When |
|---|---|---|---|
| NQM | NQM will transfer existing XLS file of use cases/user research into a consolidated web accessible “product help” file. Will continue to focus on - Care providers reporting on capacity and resilience to social care commissioners - Care workers reporting on service user wellbeing to social care workers | As item above - on track. Pending any scope changes aes per management meeting | 30.11.21 |
| NQM | User research to be continuously updated and refined on shared documents | Work ongoing | 31.12.21 |
| TCBC | TCBC to ensure availability of resources - trialists | Work ongoing | 30.11.21 |
Undertake analysis of market in full
| Who | What | Progress | When |
|---|---|---|---|
| NQM | NQM will share report and internal document with TCBC | Works started and ongoing. | 31.12.21 |
Carry out analysis and develop template for authentication options and the security of data
| Who | What | Progress | When |
|---|---|---|---|
| NQM | NQM will publish whitepaper on distributed authentication and data sharing in social care | Works started and ongoing. | 31.12.21 |
Useable and safe data
Useable and safe data
| Who | What | Progress | When |
|---|---|---|---|
| NQM | We have engaged with CDPS - Centre for Digital Public Services, and shared our approaches and specifications. We have offered further follow up | Done. But happy to engage more. Pending response from CDPS | Complete |
| NQM | We can help with future development, and made a recommendation of use of surplus funds to address this issue in depth. | To be decided | |
| NQM | NQM will implement encrypted media for the CA database | Almost doe | 31.12.21 |
Ensure encryption of data at rest
| Who | What | Progress | When |
|---|---|---|---|
| NQM | NQM will implement encrypted media for the CA database | Almost doe | 31.12.21 |
Publish papers on analytical methodologies
| Who | What | Progress | When |
|---|---|---|---|
| NQM | NQM: will publish on consolidated “product help portal” - will make available to externally | Work on portal framework done. Content in development | 31.12.21 |